To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with shipping guidelines once your return request is approved
  • If approved, you will receive a confirmation email with shipping guidelines


What items are returnable?

You can return your item(s) within 14 days of receiving your order.

  • They must be in their original condition, unwashed and unworn with all tags.
  • Please note that unfortunatley we cannot offer return & exchange for made to order & customised items.  

Are there any charges for return?

  • Original shipping charges are non-refundable
  • Unless the item is incorrect or damaged, cost of the return shipping will be deducted from your refund (£4.60 ex. VAT) unless we advise otherwise


How soon will I get my refund?

  • Once your return is received and inspected, you will receive an email to confirm that we have received your returned item in its original condition
  • A store credit voucher will be processed and emailed to you.