To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with shipping guidelines once your return request is approved
- If approved, you will receive a confirmation email with shipping guidelines
What items are returnable?
You can return your item(s) within 14 days of receiving your order.
- They must be in their original condition, unwashed and unworn with all tags.
- Please note that unfortunatley we cannot offer return & exchange for made to order & customised items.
Are there any charges for return?
- Original shipping charges are non-refundable
- Unless the item is incorrect or damaged, cost of the return shipping will be deducted from your refund (£4.60 ex. VAT) unless we advise otherwise
How soon will I get my refund?
- Once your return is received and inspected, you will receive an email to confirm that we have received your returned item in its original condition
- A store credit voucher will be processed and emailed to you.